Last updated on October 26, 2024
Terms of Service
ishoo Terms of Service
Welcome, and thank you for your interest in ishoo ("ishoo," "we," or "us") and our website at www.ishoo.co, along with our issue-to-code generation service and other services provided by us (collectively, the "Service"). These Terms and Conditions, including ishoo's Privacy Policy (available at: https://www.ishoo.co/privacy), (together, these "Terms") are a legally binding contract between you and ishoo regarding your use of the Service.
PLEASE READ THE FOLLOWING TERMS CAREFULLY:
BY CLICKING "I ACCEPT," SIGNING AN ORDER FORM THAT REFERENCES THESE TERMS, OR BY DOWNLOADING, INSTALLING, OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICE, YOU AGREE TO BE BOUND BY, THESE TERMS. IF YOU ARE NOT ELIGIBLE, OR DO NOT AGREE TO THE TERMS, THEN YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICE. YOUR USE OF THE SERVICE, AND ISHOO'S PROVISION OF THE SERVICE TO YOU, CONSTITUTES AN AGREEMENT BY ISHOO AND BY YOU TO BE BOUND BY THESE TERMS.
If you are using the Service in the course of your work for an entity or organization that has a master subscription agreement with ishoo in effect, then such master subscription agreement controls in the event of a conflict with these Terms.
1. Service Overview
ishoo offers an AI-powered code generation service that helps users convert project management tickets and issues (from platforms such as Linear, Jira, and similar services) into code suggestions. The Service uses machine learning technology to analyze ticket descriptions and requirements to generate relevant code suggestions and solutions.
2. Eligibility
You must be at least the age of majority in your jurisdiction (e.g., 18 years old in the United States) or 18 years old, whichever is higher. By agreeing to these Terms, you represent and warrant to us that: (a) you are at least 18 years old or the age of majority in your jurisdiction, whichever is higher; (b) you have not previously been suspended or removed from the Service; and (c) your registration and your use of the Service is in compliance with any and all applicable laws and regulations. If you are an entity, organization, or company, the individual accepting these Terms on your behalf represents and warrants that they have authority to bind you to these Terms and you agree to be bound by these Terms.
3. Accounts and Registration
To access most features of the Service, you must register for an account. When you register for an account, you may be required to provide us with some information about yourself, such as your name, email address, or other contact information. You agree that the information you provide to us is accurate, complete, and not misleading, and that you will keep it accurate and up to date at all times. When you register, you will be asked to create a password. You are solely responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account. If you believe that your account is no longer secure, then you should immediately notify us at hi@ishoo.co.
4. General Payment Terms
Certain features of the Service may require you to pay fees. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. Unless otherwise specifically provided for in these Terms, all fees are in U.S. Dollars and are non-refundable, except as required by law.
4.1. Price
ishoo reserves the right to determine pricing for the Service. ishoo will make reasonable efforts to keep pricing information published on the Service up to date. We encourage you to check our pricing page periodically for current pricing information. ishoo may change the fees for any feature of the Service, including additional fees or charges, if ishoo gives you advance notice of changes before they apply through the Service user interface, a pop-up notice, email, or through other reasonable means. Your continued use of the Service after the price change becomes effective constitutes your agreement to pay the changed amount.
4.2. Payment Processing
Payment for the Service is processed through Lemon Squeezy, LLC. and its affiliates ("Lemon Squeezy"). These payment processing services are subject to the Lemon Squeezy Services Agreement available at https://www.lemonsqueezy.com/buyer-terms. By agreeing to these Terms, you also agree to be bound by the Lemon Squeezy Services Agreement, as the same may be modified by Lemon Squeezy from time to time.
4.3. Subscription Service
The Service may include automatically recurring payments for periodic charges ("Subscription Service"). If you activate a Subscription Service, you authorize ishoo to periodically charge your payment method. You may cancel your Subscription Service at any time from your account settings or by contacting hi@ishoo.co.
4.4. Delinquent Accounts
ishoo may suspend or terminate access to the Service for any account for which any amount is due but unpaid. In addition to the amount due for the Service, delinquent accounts may be charged with fees or charges that are incidental to any chargeback or collection of any unpaid amount, including collection fees.
5. Licenses and Code Generation
5.1. Limited License
Subject to your complete and ongoing compliance with these Terms, ishoo grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service.
5.2. Generated Code and Suggestions
The code, suggestions, and other outputs generated by the Service ("Generated Content") are provided for your use subject to the following conditions:
- a) You acknowledge that Generated Content is created using AI and machine learning technology and may require review, modification, and testing before use
- b) You are responsible for reviewing, testing, and ensuring the appropriateness of any Generated Content for your specific use case
- c) You own all rights to Generated Content provided to you through the Service, subject to ishoo's underlying intellectual property rights in the Service d) Generated Content is provided "AS IS" without any warranties of any kind e) You are responsible for ensuring that your use of Generated Content complies with all applicable licenses, laws, and regulations f) You acknowledge that Generated Content may be similar to or the same as content generated for other users due to the nature of AI models and training data
5.3. License Restrictions
Except and solely to the extent such a restriction is impermissible under applicable law, you may not: a) Reproduce, distribute, publicly display, or create derivative works of the Service b) Modify, reverse engineer, decompile, or disassemble the Service c) Use the Service to generate, transmit, or store any sensitive or protected information d) Use automated systems or scripts to extract data from the Service e) Remove any proprietary notices from the Service f) Interfere with or circumvent any Service security features g) Use the Service for any illegal or unauthorized purpose
5.4. Feedback
If you provide input or suggestions regarding the Service ("Feedback"), you grant ishoo an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to use the Feedback for any purpose.
6. Ownership and Proprietary Rights
6.1. Rights to the Service
ishoo owns and retains all right, title, and interest in and to the Service, including all intellectual property rights. The Service is protected by copyright, trademark, and other laws. Except as expressly authorized by ishoo, you may not make use of our trademarks, service marks, or other intellectual property.
6.2. Your Content
You retain ownership of any content you submit to the Service, including issue descriptions, tickets, and other input data ("Your Content").
7. Data Processing and Privacy
7.1. Customer Data
When you submit tickets or issues to the Service: a) We process this data solely to generate code suggestions and provide the Service b) We implement appropriate security measures to protect your data c) We do not use your ticket data to train our models unless you explicitly opt-in d) We may retain anonymized usage statistics to improve the Service
7.2. Integration Data
When you connect the Service to third-party platforms (such as Linear or Jira): a) You authorize us to access and process data from these platforms as necessary b) You represent that you have the right to grant us this access c) We only store integration tokens and necessary metadata d) You can revoke access at any time through your account settings
8. Third-Party Services and Software
The Service may integrate with or include third-party services and software components. Your use of such third-party services is subject to their respective terms and conditions. ishoo makes no warranties about third-party services and disclaims liability for any issues arising from their use.
9. Modification of Terms
We may update these Terms from time to time. If we make material changes, we will notify you through the Service or by email. Your continued use of the Service after such notice constitutes acceptance of the modified Terms.
10. Term, Termination, and Suspension
10.1. Term
These Terms are effective until terminated as described below.
10.2. Termination
We may suspend or terminate your access to the Service: a) For any breach of these Terms b) If we believe your use poses a security risk c) If required by law or government authorities d) For non-payment of fees e) At our discretion with reasonable notice
10.3. Effect of Termination
Upon termination: a) Your right to access the Service will cease b) You must pay any outstanding fees c) You are responsible for saving any Generated Content you wish to keep d) Sections related to payment, ownership, liability, and disputes survive termination
11. Disclaimers and Warranties
11.1. Service Warranty Disclaimer
THE SERVICE AND ALL GENERATED CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. ISHOO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11.2. Generated Code Disclaimer
You acknowledge that: a) Generated Content may contain errors or inaccuracies b) Generated Content requires professional review and testing c) ishoo is not responsible for any consequences of using Generated Content d) The Service may not be suitable for all development needs e) The Service may be unavailable at times for maintenance or updates
12. Limitation of Liability
12.1. Liability Cap
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ISHOO'S TOTAL LIABILITY TO YOU FOR ANY DAMAGES SHALL BE LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE MONTHS PRIOR TO THE CLAIM.
12.2. Exclusion of Damages
IN NO EVENT WILL ISHOO BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE.
13. Indemnification
You agree to indemnify and hold harmless ishoo and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: a) Your use of the Service b) Your violation of these Terms c) Your violation of any third-party rights d) Your use of Generated Content
14. Dispute Resolution
14.1. Governing Law
These Terms are governed by the laws of Germany, without regard to conflict of law principles.
14.2. Arbitration Agreement
Any dispute arising from these Terms will be resolved through binding arbitration conducted by the American Arbitration Association under its Commercial Arbitration Rules.
14.3. Class Action Waiver
YOU AND ISHOO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
15. Miscellaneous
15.1. Entire Agreement
These Terms constitute the entire agreement between you and ishoo regarding the Service.
15.2. Assignment
You may not assign these Terms without ishoo's prior written consent. ishoo may assign these Terms at any time.
15.3. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
15.4. No Waiver
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
16. Contact Information
The Service is offered by ishoo, located at Lenaustr. 25, 40470 Düsseldorf, Germany. You may contact us by sending correspondence to that address or by emailing us at hi@ishoo.co.